Stillwater Tea Room does not issue refunds. If you must cancel a reservation, 48 hours notice is required for parties under 15, and 72 hours notice is required for parties of 15 or more. Your funds will be converted into gift certificates for use at a later reservation date. Certificates do not expire.
Stillwater Tea House is located in the historic Townsend House, which dates from 1890’s. Please require children to treat the house as if it is a person who is over 100 years old. Also, though they are welcomed, the house has no accommodations for children under 6. Changing facilities are not available and children must always be supervised, as old homes have dangers that newer ones do not! Reservations that include children under 10 must book the upstairs dining room. Burn and cut hazards are inherent to tea service, so please do not allow children to serve themselves or to mishandle the china.
Because Stillwater Tea House is located in the historic Townsend House, which dates from 1890’s, it is exempt from ADA compliance. The only restroom facilities are on the second floor, which requires climbing a narrow and irregular staircase. Our gracious neighbors, at Porfavor Coffee house, have extended the invitation for use of their facilities, should the need arise. Unfortunately, the outside of the house has 3 steps which must be mounted to gain entry. If our accommodations preclude a visit, please ask about tea to go!